the facts:

When can I expect to receive my order?

The whole process for invitations can typically take about 5-7 weeks plus shipping time. This timing  is dependant on factors such as  how quickly we receive the needed content from you, the proofing stage i.e. how quickly proofs are approved and also  on the size of your order.

Do you do rush orders?

Yes! Please contact us and let us know your event date and we will let you know if it is possible based on our current availability. *An additional fee will be  applied for rush orders.

What can be customised on a pre-made design?

The text, calligraphy style (if any), ink colour, paper type, printing method, can be changed on a pre designed template. Minor change to the text layout is also possible. Any customisation or artwork addition to the semi-custom design will have an additional cost

Can I change the font?

Yes, we are happy to change the style of font into something which is suitable and fitting to your personality.

Can I change the design and fonts after seeing the first proof?

There will be an additional cost to change the design and calligraphy style once the first proof has been sent. We recommend finalising the design and calligraphy style before placing your order. These are major changes which are not included in your order, unless your order is a custom design. If you have any questions regarding the design or would like to ask our opinion, we are more than happy to help!

Can I change the quantity of my order?

You can change the quantity of your order before they get sent to production. Once it is in production, we can no longer make any changes. If you need to add more quantity, you will have to place a new order.

Please visit or terms & conditions page for more information